Post-COVID Labor Market Dynamics: Impact on the Restoration and Remediation Services Industry

The pandemic era and subsequent recovery have seen major shifts in labor markets across the globe. The restoration and remediation services industry has not been exempt from these changes. This article will delve into the specific changes the industry has experienced in the post-Covid labor market.

An empty lobby due to worker shortage

An Increased Demand

One of the most significant impacts of the pandemic on the restoration and remediation services industry has been an increase in demand for services. With the heightened importance of cleanliness and hygiene, individuals and companies have sought professional help to ensure their spaces are clean, safe, and adhering to recommended guidelines. This has seen an increase in jobs in the industry as more hands are required to meet this demand.

According to the Bureau of Labor Statistics (BLS), employment in the building and grounds cleaning and maintenance occupations is projected to grow 6 percent from 2020 to 2030, faster than the average for all occupations ([source](https://www.bls.gov/ooh/building-and-grounds-cleaning/home.htm)). This growth can be attributed in part to the increased hygiene awareness brought on by the pandemic.

Skilled Labor Shortage

Despite the increased demand, the industry has also been grappling with a significant labor shortage. This is partly due to the broader post-Covid labor market dynamics where many individuals are reevaluating their career paths and choosing to move away from physically demanding, lower-wage jobs.

A survey conducted by the Institute of Inspection Cleaning and Restoration Certification (IICRC) found that 80% of restoration companies are struggling to find skilled labor ([source](https://www.randrmagonline.com/articles/89142-state-of-the-industry-report-2021)). With new safety protocols in place and the need for specialized training to deal with Covid-19 related cleanup, finding skilled labor in this industry has become even more challenging.

an-empty-office-park

Remote Work Impact

Another aspect of the post-Covid labor market shift has been the widespread adoption of remote work. This has not only affected the demand for office cleaning services but also resulted in migration patterns away from urban centers.

According to a report by McKinsey, 20 to 25 percent of workers in advanced economies could work from home between three and five days a week ([source](https://www.mckinsey.com/featured-insights/future-of-work/whats-next-for-remote-work-an-analysis-of-2000-tasks-800-jobs-and-nine-countries)). This trend is likely to influence the distribution and nature of work within the restoration and remediation services industry, with a potential decrease in demand for these services in commercial office spaces and an increase in residential areas.

Wages and Working Conditions

The post-Covid labor market has also brought about changes in wages and working conditions. According to the Economic Policy Institute, there has been an upward pressure on wages in industries that traditionally offer lower wages, like cleaning and maintenance services ([source](https://www.epi.org/publication/the-covid-19-recession-hit-low-wage-workers-hardest-the-k-shaped-recovery-is-leaving-them-behind/)).

Walking confident against the current

As workers have more options for employment in a tight labor market, companies within the restoration and remediation services industry are being forced to offer more competitive wages, better working conditions, and other benefits to attract and retain staff.

In summary, the restoration and remediation services industry has experienced several key shifts as a result of post-Covid labor market dynamics. While the industry has benefited from an increased demand for services, it also faces significant challenges with skilled labor shortages, changing demand due to remote work, and increased pressure to improve wages. Industry stakeholders need to recognize these changes and adapt their business strategies in order to thrive in the “new normal.”


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